Queensway Autos Repairs Ltd , London | ClickMechanic

(1163 ratings)
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36 years professional experience
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5261 completed bookings
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Active since December 2017
Qualifications
- Other Qualification
- Other Accreditation
Queensway Autos Repairs Ltd , London | ClickMechanic
Omer H
14th September 2023
Land Rover Range Rover Sport Diesel particulate filter (DPF) forced regeneration
Overall
Quality
Punctuality
Communication
Omer was extremely knowledgeable professional and carried out the job better than the dealership I’d purchased the car from. Thank you Omer
14th September 2023
BMW X3 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Mr Omer rang to provide updates of when the car would be picked up. Also took account that the car was needed in the evening to go to work. Great communication and happy with the work. Would certainly recommend for a fast and effective service to others.
7th September 2023
SEAT Mii MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Omer was great . I had a full service and MOT. Always reliable to do a good job and very honest .
1st September 2023
Honda Civic Bleed hydraulic clutch release system
Brake fluid change
Manual gearbox oil drain & refill
Overall
Quality
Punctuality
Communication
The communication and punctuality was spot on. I paid to flush my brake fluid, clutch fluid and gear box fluid.
It seems like they did a good job even though I am not sure of the quality of materials used.
1st September 2023
Nissan Qashqai MOT with collection & delivery
Major Service
Rear shock
Replace rear pads
Overall
Quality
Punctuality
Communication
Friendly enough, but really poor communication, time management and customer service in terms of managing expectations when delays with the work happened and when I could expect the car back which affected my weekly schedule.
Booked the car on the Platform on Friday informing of extra work that might need to be done on the Brakes and Timing Belt after the MOT & Service was done.
Only work unexpected was the Rear Suspension through the MOT results. Car was picked up Monday morning @ 0800 and didn't receive it back until Thursday @ 13.30.
Reply from Omer:
hi thanks for the review
as we kept you informed we was having issue with the parts suppliers kept us waiting unfortunately we have no control over parts
we were trying our best to finish as quickly as possible
all we can do is apologise if the job did not go as smooth as we both would have liked
regards
26th August 2023
Hyundai i10 Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Great service. and communication. car collectect and dropped back within a couple of hours. would definately use him again hassle free car repairs.. thank you 😊
23rd August 2023
Vauxhall Vivaro Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Yes he was very friendly and helpful , my van was diagnosed as blocked egr. Due to the ULEZ I decided not to get it repaired
14th August 2023
Alfa Romeo MiTo Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Omer and his colleague who picked up my car were great. Second job he's done on my car - highly recommend.
9th August 2023
Volkswagen Polo Full Service
Replace radiator
Replace cambelt
Overall
Quality
Punctuality
Communication
Arrived within time slot (they called before to let me know they were coming). Advised me of work that needed doing and made it clear that it wasn't necessary so that I had a choice.
A friendly team that communicated every step of the way.
31st July 2023
MINI Mini Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
pick up and re-delivery was excellent
Communication very good and service and brakes and MOT all done very professionally
Our team are all well-equipped with the right knowledge and experience to provide high class repairs on any make or model of car, van and 4×4. We provide a personal garage service for our customers, welcoming everyone with a friendly face and remaining professional whilst we deal with your car repairs. Our team know cars inside out and have worked in the auto industry on any make and model of vehicle, so whatever the problems you’re facing with your car, we’ll be able to help.
Whether you can make it to the garage or not is not an issue as we can also provide you with a free collection/delivery service if required. Read more