Westbourne Motors , West Sussex | ClickMechanic

(293 ratings)
-
53 years professional experience
-
915 completed bookings
-
Active since March 2020
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
Westbourne Motors , West Sussex | ClickMechanic
Westbourne M
4th May 2021
MINI Mini Countryman Premium Brake pads replacement (Brembo) - rear (all)
Overall
Quality
Punctuality
Communication
Booked on a bank holiday Monday and an appointment arranged for midday. The mechanic arrived on time. Polite and well mannered. Completed the work required (brake pads). No trouble for me at alI. I was really impressed and will use the service again. Fantastic.
4th May 2021
Audi A5 Intercooler replacement
Overall
Quality
Punctuality
Communication
Rob was exactly what I had hoped, friendly & knowledgeable, I was extremely happy with the work he carried out on my car.
3rd May 2021
Ford Mondeo
Overall
Quality
Punctuality
Communication
The mechanic was very knowledgeable and honest. The work that I was told was required was not required.
Will be placing another order soon once a refund has been received for the parts that were not required.
3rd May 2021
Toyota AYGO Heater blower motor replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Rob was very friendly and reassuring. He did an excellent job on my car, very happy. Thank you
27th April 2021
Ford Streetka Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Arrived on time. He had mask on. Carried out inspection and work quickly and tested everything. All good and happy thanks
27th April 2021
Mercedes-Benz E-Class Full Service
Overall
Quality
Punctuality
Communication
The mechanic was very good and explained everything and advised me on anything else that might need doing in future Thank you
22nd April 2021
Ford Fiesta Alternator replacement
Overall
Quality
Punctuality
Communication
I am very happy with the good work Josh did on my car. Thanks very much. I recommend this company.
22nd April 2021
Peugeot 206 Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Replaced the battery in my car quickly and without fuss.
More words added to pass the stupid form validation requiring "more words" before accepting my responses!
11th February 2021
MINI Mini Full Service
Overall
Quality
Punctuality
Communication
I did not expect green flag to do my service not convinced he done oil change as he gave me a quarter of a 1 litre bottle to keep as if he just topped up oil. He had no screen wash asked if l had any. Will not be using this service again.
Reply from Westbourne:
Good afternoon,
I do apologise you feel this way, I will just clarify a few point for you though.
All technicians are employed by Westbourne Motors and are fully equipped to conduct all aspects of mobile repair and service.
The remainder of the oil purchased for use in the vehicle was offered to you as a gesture of goodwill for future top ups. We have photographic evidence confirming the oil and filters have been changed as per your request.
As part of the service the washer fluid is topped up, this will be with water or your own screen wash. Seeing as you had a ready mix in the boot this was used.
The technician was unable to reset your service light due to a TPMS fault, we have offered an estimate for your replacement tyres and rear wiper but I understand this has been declined.
I would again like to reassure you the works have been conducted as requested and Westbourne have acted in good faith. I feel that your review is somewhat an untrue representation of the level of service given.
Kind regards
Westbourne
Read more
11th February 2021
Hyundai ix35 Fuel filter replacement
Overall
Quality
Punctuality
Communication
Yes , very happy with the work carried out , arrived late but due to work load .
We are ready 24 hours a day, 365 days a year to respond to your call.