Westbourne Motors , Bristol | ClickMechanic
(181 ratings)
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53 years professional experience
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590 completed bookings
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Active since March 2020
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 4 Accredited
- IMI Member
Westbourne Motors , Bristol | ClickMechanic
Westbourne M
25th June 2021
Renault Clio Front washer motor replacement
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Communication
Extremely Happy, a very polite, knowledgeable mechanic who was very efficient, thank you
22nd June 2021
Ford Transit Full Service
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The mechanic failed to tell me on…
The mechanic failed to tell me on arrival that he wouldn't be able to remove and change the oil/oil filter due to a damaged plastic nut on the underside. I would have thought an experienced mechanic would have been able to remove the filter in any case. Which means the full service which was agreed hasn't been carried out and he has still charged me £93 for labour. The dashboard service light still burns brightly too!
Also apparently a full service doesn't include checking the gear box level, so I am puzzled as to how they can can it a full service. I wonder what else they are leaving out? Yours a disappointed customer.
Reply from Westbourne:
Good afternoon,
I am sorry to learn that you are not satisfied with the attendance we have made today.
The service is made up of a check list, for continuity reasons this is followed step by step on a practical basis. This meaning a good part of the service inspection was already conducted before the discovery of the damaged oil filter cap. Upon its discovery this was discussed with yourself and you have been provided a full estimate to put this right.
In reference to the service inspection light this was not reset as the service is yet to be completed.
I hope that you have had time to review the follow on estimate sent to you and look forward to you making a future booking in this regard.
Kind regards
Westbourne
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15th June 2021
Mercedes-Benz C-Class Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Very impressed with the work from start to finish, and above the mechanic's honesty. I would recommend this service to family and friends.
2nd June 2021
BMW 5 Series Interim Service
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Excellent but car is showing oil level too high. I assume this will settle down.
27th May 2021
Ford Kuga Brake pads replacement - rear (all)
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Really good highly recommended more than happy with work , have broken wrist so can’t drive , perfect having work done on drive would use again
24th May 2021
Mercedes-Benz B-Class Brake discs and pads replacement - rear (both)
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Great work, friendly chap ( Forgot the name, sorry mate)
Extremely happy with the work carried out.
19th May 2021
Peugeot 308 Rocker cover gasket replacement
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Polite & friendly. Great service provided. Pleased with the job. Will definitely use again.
17th May 2021
BMW X1 Brake pads replacement - front (all)
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Amazing, friendly punctual and great job. Would definitely recommend. Happy with the work completed.
16th May 2021
Subaru Outback Full Service
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Very pleased with the work done on the car . Mechanic was both helpful and knowledgeable
15th May 2021
MINI Mini Alternator belt replacement
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Mecanic was very knowledgeable & offered friendly & useful advice
Happy with the work carried out !
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