R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic

(195 ratings)
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27 years professional experience
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374 completed bookings
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Active since January 2015
Qualifications
- NVQ Level 3 Qualified
- City & Guilds level 2 Electric and hybrid vehicle systems
- ATA Level 3 Accredited
- City & Guilds Level 3 Qualified
R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic
Rob F
5th October 2023
Volkswagen Caddy Maxi Lower ball joint replacement - front (passenger side)
Lower ball joint replacement - front (driver side)
Anti-roll bar drop link replacement - front (passenger side)
Anti-roll bar drop link replacement - front (driver side)
Sidelight bulb replacement
Overall
Quality
Punctuality
Communication
Rob let me know in plenty of days that he was going to be a bit late. He completed the work even though it was really dark and so far I have no complaints.
Reply from Rob:
Many thanks for your review
1st October 2023
Mazda Mazda2 MOT with collection & delivery
Fit Battery and safety inspection
Interim Service
Overall
Quality
Punctuality
Communication
Rob was helpful, efficient and friendly. I'm more than satisfied with his work.
Reply from Rob:
Many thanks for your review
9th September 2023
Fiat Punto Evo Alternator replacement
Overall
Quality
Punctuality
Communication
Rob (RF Auto Diagnostics & Repairs) came to my home & replaced defective Alternator. Arrived as promised bang on time, took an hour as he told me it would & job sorted & a really good price.Great bloke, fantastic service really professional & knowledgeable. 100% reliable & I wouldn’t hesitate to recommend Rob, will definitely be calling him from now on if needed.
Reply from Rob:
Many thanks for your review
19th August 2023
Skoda Octavia Brake shoes replacement - rear (all)
Overall
Quality
Punctuality
Communication
Rob is a Top Man. He knows his stuff and went out of his way to make sure everything was right. Highly recommended.
Reply from Rob:
Many thanks for your review
10th August 2023
Vauxhall Astra Timing belt replacement
Overall
Quality
Punctuality
Communication
Awful experience overall. Rob replaced the timing belt and started the car out of timing so that car ran rough and stalled hard. Rob said that this would not cause any damage as the car is non interference when in fact it is an interference engine and damage could have been caused .Following this Rob corrected this and once started the car made a horrible whining noise which he tried to play off as the auxiliary belt. Once the aux belt was removed the noise was still there so he said he would return the following day to replace with a new timing kit. The following day came and went with an excuse given for why he couldn't make it. Rob did turn up the day after this and replaced the kit and the noise went away. Rob promised to run a compression test on the car to prove that the miss timed belt hadn't cause any long turn damage. Rob plugged in a computer to the car and said that he would send me the results by email which would also show compression results . Since then Rob has ignored all my attempts to contact him and has not sent the results he promised. My car now emits black smoke when accelerating which wasn't the case before he got his hands in my car and have been told that this may be due to the timing not being correct following it's replacement. All in all a horrible stressful experience from a mechanic who clearly doesn't care about his customer. Read more
9th August 2023
Jaguar XF Battery replacement (vehicles with stop/start system)
Overall
Quality
Punctuality
Communication
Rob was amazing, quick and friendly. He got a car running after 3 months of having a flat battery and advised what to watch for until all the computer systems were back in sync , he knows his stuff!
Reply from Rob:
Many thanks for your review
9th August 2023
Jaguar E-PACE Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Rob was excellent brilliant workmanship really recommend him will be using him all the time from now on
Reply from Rob:
Many thanks for your review
4th August 2023
Volkswagen up! Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Rob was professional and friendly and carried out the work quickly and with no fuss whatsoever
Reply from Rob:
Many thanks for your review
26th July 2023
BMW 3 Series Full Service
Overall
Quality
Punctuality
Communication
Rob was excellent,great communication,all work was carried out cleanly and well organised!Very happy with the work carried out!
Reply from Rob:
Many thanks for your review
11th July 2023
Volkswagen Golf Wheel bearing replacement - front (passenger side)
Overall
Quality
Punctuality
Communication
Rob was great, great communication, great work done. Arrived within the allocated timeslot and did a great job.
Reply from Rob:
Many thanks for your review