R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic
(195 ratings)
-
27 years professional experience
-
374 completed bookings
-
Active since January 2015
Qualifications
- NVQ Level 3 Qualified
- City & Guilds level 2 Electric and hybrid vehicle systems
- ATA Level 3 Accredited
- City & Guilds Level 3 Qualified
R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic
Rob F
8th July 2023
Renault Trafic Crankshaft pully has collapsed
Overall
Quality
Punctuality
Communication
Turned up early, quick diagnosis and gave advice on best option’s on getting repaired
Reply from Rob:
Hi, I am very sorry you have had a bad experience however I was not the mechanic who diagnosed the job originally, I was actually the one who found and correctly identified the issue. This review maybe justified but your issue is with the mechanic who missed diagnosed the fault and only offered you a partial refund, not myself. I would hope that I gave you a better experience. As you can see from previous reviews left for me i strive to give customers the best experience possible. This review has been posted to the incorrect profile.
Many thanks
Rob
28th June 2023
Vauxhall Astra Timing belt replacement
Overall
Quality
Punctuality
Communication
Rob arrived on time, was very proffessional and completed the work promptly. Very happy with the site and his work.
Reply from Rob:
Many thanks for your review
25th June 2023
Ford Focus Timing belt replacement
Overall
Quality
Punctuality
Communication
Definitely recommend Rob and will be using again for future car repairs and maintenance. Arrived on time and completed the work with no issues at all.
Reply from Rob:
Many thanks for you review
29th March 2023
Chevrolet Captiva Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Rob was great, really friendly and helpful and did the job quickly. Very happy!
Reply from Rob:
Many thanks for your review
23rd March 2023
Hyundai i20 Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Rob was really good gave great detail of what he had done and overall service was excellent
Reply from Rob:
Many thanks for your review
2nd March 2023
Vauxhall Astra Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Rob was very friendly and polite.
Work was completed perfectly and on time. Thank you
Reply from Rob:
Many thanks for your review
25th January 2023
Hyundai Tucson Major Service
Overall
Quality
Punctuality
Communication
Rob was great, very approachable and pleasant. He has done an excellent work on the car, very efficient and straight forward. I would definietly recommend this service. Keep up the great work Rob!
Reply from Rob:
Many thanks for your review
22nd December 2022
Ford Kuga Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Great. Got back in touch straight away when I messaged him. Turned up when he said he would. Was really polite and friendly. No hidden costs got charged what I was quoted on the click mechanic site. Would def use again.
Reply from Rob:
Many thanks for your review
5th December 2022
Citroen C4 Auxiliary drive belt replacement
Reset additive fluid warning (free of charge)
Overall
Quality
Punctuality
Communication
Absolutely amazing service, arrived as planned, easy communication and friendly service, even did a free extra on my error codes. Professional and friendly. Highly recommended.
Reply from Rob:
Many thanks for your review
17th November 2022
Mazda Mazda5 Check loss of brake fluid
Overall
Quality
Punctuality
Communication
Rob was very helpful and helped me find the problem with the car when I thought it was something else, very friendly thank you for coming out
Reply from Rob:
Many thanks for your review