R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic

(195 ratings)
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27 years professional experience
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374 completed bookings
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Active since January 2015
Qualifications
- NVQ Level 3 Qualified
- City & Guilds level 2 Electric and hybrid vehicle systems
- ATA Level 3 Accredited
- City & Guilds Level 3 Qualified
R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic
Rob F
27th October 2022
Nissan Qashqai Diesel injector replacement (one)
Clean egr pressure sensor and pipe
Overall
Quality
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Communication
Can’t speak highly enough about Rob, his knowledge and professionalism. Rob called to let me know on his way, arrived and got straight down to understanding the issues I thought needed fixing. Rob ran further tests and checks to confirm what was needed and with his experience with Nissan cars realised he had a better fix for the glow plug issue I had raised. Once fixed that got on with main problem. Rob explained why the issues may have arisen and gave me a number of tips to stop/lessen the chance of repeat issues. Once the fix was complete Rob noticed my air bag light on so fixed that before taking the car for a test drive. As Rob found a better fix for one of the issues the job was cheaper than originally quoted, so not only fixed the vehicle, provided some great advice to keep things running efficiently he saved me money on the job. Robs approach and his general manner gave me confidence in him and that the job was being done professionally. Would highly recommend Rob great mechanic and top man. Read more
Reply from Rob:
Many thanks for your review
25th October 2022
Volkswagen Beetle Track rod end replacement (passenger side)
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Quality
Punctuality
Communication
Rob was quick and neat, high standard of work, my only minor and I mean very very minor gripe would be he didn’t test drive the work, if he had he would’ve noticed he left the drivers side door slightly ajar and the internal light then flattened the battery overnight but otherwise his work was impeccable
Reply from Rob:
Many thanks for your review
Unfortunately road test wasn't carried out as it was unknown to me if vehicle was roadworthy
7th October 2022
Mercedes-Benz SLK Major Service
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Quality
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Communication
Work was carried out well and on time, however quoted £310.73 but charged £331.99!
Reply from Rob:
Many thanks for your review.
Unfortunately there were some small differences in the price of the parts which worked out a little more expensive than what you were quoted. I did explain this before i carried out the work but I'm sorry I didn't explain it more clearly
3rd October 2022
Kia Picanto Coil spring (road spring) replacement - front (both)
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Communication
Rob was great! Really helpful, he found another issue and said he will sort it out no probs! I will definitely use him again! Many thanks!!
Reply from Rob:
Many thanks or your review
1st October 2022
Vauxhall Astra Full Service
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Punctuality
Communication
Rob was punctual professional and friendly. He explained everything to me well and answered my questions.
Reply from Rob:
Many thanks for your review
22nd September 2022
Land Rover Range Rover Sport Brake pads replacement - front (all)
Inspect rear brakes
Overall
Quality
Punctuality
Communication
Rob was great, he was really helpful and sorted out the problem effectively and gave great advice too. I would definitely recommend, and hope to use Rob in future.
Reply from Rob:
Many thanks for your review
10th September 2022
Ford Tourneo Custom Interim Service
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Punctuality
Communication
Rob was great. Kept me informed with his arrival and was extremely helpful. Carried out an interim service, cleared warning lights from the dashboard and stamped the service book.
Would definitely recommend.
Reply from Rob:
Thank you for your review
3rd December 2018
Renault Scenic Crankshaft (CKP) position sensor replacement
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Communication
Kept me updated the whole time and had the new part fitted within 30 minutes. Fast, frienbdly and informative.
Reply from Rob:
Many thanks for your review
11th November 2018
Citroen C1 Clutch replacement
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Quality
Punctuality
Communication
Rob was brilliant. He was very friendly and knowledgeable. Explained what was wrong and was very punctual. Thanks so much, I'm not very car minded so it helped alot
Reply from Rob:
Many thanks for your review
13th October 2018
Renault Clio Full Service
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Quality
Punctuality
Communication
Rob did a brilliant job, he kept in good communication and had seen to my car in the wind and rain. Super helpful and friendly, I would highly recommend!
Reply from Rob:
Many thanks for your review