ANU Import And Export Ltd Trading As ABBEY CARS AND MOT , Leicestershire | ClickMechanic
(143 ratings)
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7 years professional experience
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559 completed bookings
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Active since October 2023
Qualifications
- NVQ Level 3 Qualified
- MoT tester Class 4
- ATA Level 3 Accredited
- IMI Member
- City & Guilds Level 3 Qualified
- LUK Premium Clucth
- Independent Garage Association
ANU Import And Export Ltd Trading As ABBEY CARS AND MOT , Leicestershire | ClickMechanic
Francois S
16th March 2024
Porsche Cayenne Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I recently had a full service done on my car and I couldn’t be more impressed. From start to finish, the experience was exceptional. Not only was the service completed in a timely manner, but the attention to detail and expertise demonstrated truly exceeded my expectations. My car is running smoother than ever, and I feel confident knowing that it’s been serviced by such a knowledgeable professional. I highly recommend them to anyone in need of automotive maintenance or repairs. Thank you for your outstanding service!
13th March 2024
Land Rover Range Rover Evoque Timing chain replacement
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Quality
Punctuality
Communication
Francois was doing his best, some unpredictable problems appear, communication starts to be more difficult but at the end problem will be solved.
12th March 2024
Audi Q3 Clutch slave cylinder replacement
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Quality
Punctuality
Communication
Francoi done an excellent work very fast and perfect highly recommended 5 stars ⭐️
11th March 2024
Ford Fiesta Full Service
Timing belt replacement
Gearbox bolts fitting extra work
Overall
Quality
Punctuality
Communication
Great service,great communication throughout repairs & was very polite.
Pointed out work I needed doing urgently which was crucial to be done which gave me a quote which I was happy with and he carried out them repairs very impressed will deal with him again
11th March 2024
Ford Focus Brake light bulb replacement
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Quality
Punctuality
Communication
I couldn't be happier with the work Francois carried out on my car. Polite, punctual, great communication. What more could you ask from a mechanic who visits you home address.
9th March 2024
BMW 1 Series Electric window winder mechanism replacement - front (driver side)
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Quality
Punctuality
Communication
Would definitely recommend him did the job communicated with me well. Dis the job no hassle and none extra work needed
8th March 2024
Vauxhall Mokka Major Service
MOT with collection & delivery
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Quality
Punctuality
Communication
Good job, good communication, thank you , very easy service to use , the collection and delivery of vehicle is very convenient.
Reply from Francois:
Dear Mo,
Thank you for your nice review and support.
Hope you have a great time and nice drive.
Cheers
4th March 2024
Renault Megane Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Francois was very professional, honest and competent. Very good service, would highly recommend. Many thanks
Reply from Francois:
Dear Ahmad,
Thank you for your review
Hope you enjoy driving your vehicle and good luck with your car
Cheers
4th March 2024
Honda Civic Diagnostic Inspection
Overall
Quality
Punctuality
Communication
They helped me understand the problem and suggested the problem that need to be fixed and resolved the major issue that i was having with the car in very short period of time and suggested the things i should do in order to make sure this doesn’t happen.
Reply from Francois:
Dear Sarvesh
Thank you so much for your review and hope everything goes well
Good luck
Cheers 👋
4th March 2024
Kia Rio Standard Pre-purchase Inspection
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Quality
Punctuality
Communication
This guy turned up, nearly 24 hours before the job was booked for
I was going to meet him at the car to complete the deal absolutely ridiculous. Then he said he couldn’t do the job as the guy wasn’t there. and claimed that I had a problem with the dealer, if I had a problem with the dealer, I won’t be buying a car from him
Reply from Francois:
Dear Sarah
Thank you for your review and I am sorry that you’re not happy.
When there’s any pre-purchase inspection, I carry out my inspection professionally impartially and follow the procedures which I strongly believe I did.
The pre purchase inspections has been re-arranged with the buyer with their convenience yesterday Monday between 5-7 pm.
The buyer agreed the visit as specified and I changed my visit for inspection on the portal prior to my visit which I believe should have been notified by email.
I was not aware or notified that you specifically wished to be there during the inspection, if had known of that I would have contacted you first before any rescheduling done.
On the pre purchase inspection, customers ask us to inspect the vehicles and send the complete report and we call them to discuss about any issues or concerns following the completion of inspection (Which I followed in your case as well)
If you’ve already decided not to go ahead with the deal due to the disagreement/ (dispute you both had about the deposit of £100) with the seller, you should have first cancelled the booking and notified me as it was initially scheduled the following morning Tuesday at 10am
Also, I wasn’t notified any of these issues between yourselves and I was surprised that the car was open but no key or no one was there at the spot? Which was awkward and unusual.
The point I realised that something was wrong I tried to contact the seller but he wasn’t answering the phone both his mobile and landline. Then, I contacted you to report about the situation and you started to relate a different issue and concern which I wasn’t sure who was wrong?? Why I wasn’t informed earlier??
In conclusion, I followed the procedures on this visit acted fairly professionally as a technician.
Hope you understand and good luck 🤞
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We have recently re-furbished our garage and fitted brand new equipment and tools. Our diagnostic capabilities increasingly developed to a great extent to cater the newer cars.
We are one of the leading independent motor vehicles repair specialist garages in Leicestershire. If you need a motor vehicle service, MOT or car, van and LCV repairs in the Leicester area for all range of manufacturers’ vehicles, our friendly local technicians are here to help today.
RAC Approved Repair Garage - **Pending Sign off**
ABBEY CARS & MOT will be visited and audited by the RAC for approval in the near future so, you can be sure both you and your car will enjoy a top-notch service giving you total peace of mind every time.
Further, every **RAC approved garage works to the RAC customer charter. A code of conduct which has been approved by the Chartered Trading Standards Institute so you can be absolutely confident that you’re in safe hands.
We look forward to seeing you with your beloved vehicles MOT and repairs.... Read more