Sms , Berkshire | ClickMechanic

(1196 ratings)
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20 years professional experience
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4409 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
8th June 2021
Ford Fiesta Brake discs and pads replacement - front (both)
Overall
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I am happy with the work and the speed it was completed. However I called The mechanic ,who was supposed to have been with by 2pm, for him to tell me it was going to be completed by a different mechanic who had been stuck on M3.He told me he had sent me a message via the app which I do not have. When he did arrive he was very professional and completed the work well
Reply from Jon:
Hi Elizabeth,
Please accept our apologies for our lateness, our mechanic was stuck on the M3 as it was closed. Jon left you a message on the app but was unable to speak to you directly. We do try our best to be on time for all customers as we are aware that our customers may be short on time but there are instances where it is out of our control.
Regards,
Sam
8th June 2021
Volkswagen Touran MOT with collection & delivery
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Good communication, friendly and professional. Would happily use again.
7th June 2021
Vauxhall Astra MOT with collection & delivery
Interim Service
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Jon was polite and helpful. The work was done exactly as requested and to a good standard.
The work was very good value for money. I am pleased with the service I received.
Thank you.
7th June 2021
MINI Mini Countryman MOT with collection & delivery
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I was very happy. They were Friendly and helpful. The work was completed efficiently and on time.
6th June 2021
Vauxhall Corsa Ignition coil replacement
Spark plugs replacement
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Communication
The engineer did a great job. Very friendly and gave a good overview of the issue and the fix.
4th June 2021
BMW X1 EGR valve replacement
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Yes mechanic was friendly but not sure if he had diagnosed the fault codes with OBD code scanner
Reply from Jon:
Hi thank you for your feed back
However you was only booked in to supply and fit a egr valve that was diagnosed by the AA no diagnosis was carried upon on behalf on this booking , this was communicated to yourself prior to the booking.
As for a obd scanner we use stat of the art diagnostic machines costing tens of thousands of pounds not a eBay device
4th June 2021
Kia Sorento Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Jon was excellent. Even told me I didn't need part of the job doing to save me money. First rate experience !
4th June 2021
Vauxhall Corsa Water pump replacement
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Jon was great . Arrived promptly . Work carried out professionally. Friendly and polite .
3rd June 2021
Volkswagen Golf Standard Pre-purchase Inspection
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Excellent service. Find out there was few issues with the car and could have cost me extra 700£ to fix within the next 6 months
2nd June 2021
Jeep Grand Cherokee Major Service
MOT with collection & delivery
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Punctuality
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Rang and talked me through my extras. Good job done. Happy with the job done.
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