The Appointment
- Can the mechanic arrange a new time with me personally?
- Do I need to be present on-site when the car is repaired?
- Do I need to provide the mechanic with any parts or tools?
- Do the mechanics carry an ID to prove who they are?
- I need to communicate additional requirements to the mechanic, where can I leave a note?
- I want to call the mechanic assigned to me, where do I obtain his number?
- My mechanic has contacted me to rearrange a booking, is this okay?
- My mechanic has contacted me with an amended quote, is this okay?
- My mechanic has not turned up, where are they?
- My mechanic turned up, but I was unable to receive them, what happens now?
- My vehicle is not taxed, can it be driven to an MOT appointment?
- Should I leave the keys to my car with my mechanic?
- The mechanic left before the work was fully completed. What happens now?
- The mechanic took far less time to work on my car than that I had been originally quoted for. What can I do?
- What happens if after my initial booking the mechanic has no time for a follow up booking?
- What happens if a mechanic identifies that other parts than those booked for initially are needed to fix my vehicle?
- What happens if the mechanic assigned to me cannot make the agreed time?
- What happens if the mechanic cancels the appointment with me?
- What happens if the mechanic is late?
- Who is responsible for any incurred charges or fines?