Queensway Autos Repairs Ltd , London | ClickMechanic
(1163 ratings)
-
36 years professional experience
-
5261 completed bookings
-
Active since December 2017
Qualifications
- Other Qualification
- Other Accreditation
Queensway Autos Repairs Ltd , London | ClickMechanic
Omer H
18th September 2019
Kia Rio Clutch replacement
Overall
Quality
Punctuality
Communication
The mechanic was friendly over the phone. The clutch is great. Running how it should be. Click mechanic stated the work takes 2-3 hours but i had to wait all day to get my car back . They said the clutch didnt get delivered to them before my specified fitting time
to do the work , so poor work by their suppliers . I had to call a few times to chase it up. But now its all good
Reply from Omer:
Hi thank you for the review. And we can only apologise for the delay. Unfortunately the part was delayed to arrive. As we explained Please do expect our apology. We asked the parts supplier why it was delayed and we was told it was due to a late delivery. Thank you. And regards
15th September 2019
Alfa Romeo MiTo MOT with collection & delivery
Steering column replacement
Overall
Quality
Punctuality
Communication
Stewart the mechanic at ClickMechanic was friendly. However I don't think he communicated the issue with my car with the appointed garage properly.
I was told that the car will be repaired at my address within 2 hours. I ended up taking the car to the garage myself which was quite a distant away.
The mechanic Omer at Queensway Garage (the appointed garage by ClickMechanics) was good and professional. He tried his best to sort the problem and it took a week before I could have the car back. I still have to take the car there for final adjustments and reprogramming.....
13th September 2019
Suzuki Swift MOT with collection & delivery
Front discs and pads
Overall
Quality
Punctuality
Communication
Really good customer service.
Love the work they done on my car feels much more safer to drive.
12th September 2019
Kia Carens MOT with collection & delivery
Full Service
Pads rear
Overall
Quality
Punctuality
Communication
Really good. Have used them in the past and will continue to use them in the future.
6th September 2019
SEAT Mii Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Queensway did a full service and MOT for me. Went like a dream, would use again.
2nd September 2019
Vauxhall Astra Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Had my timing belt changed at a really good price with these guys. Only down side is they took my car away for the night. Other than that im happy :)
30th August 2019
Volkswagen Tiguan Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Very happy.Arrived on time and car was returned to my doorstep.
Old parts were in the car for me to view.
Will recommend them to anyone.
27th August 2019
Honda Jazz Major Service
Overall
Quality
Punctuality
Communication
Queensway did a great and very speedy job. Knowledgeable and happy with the work performed.
27th August 2019
Vauxhall Insignia Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Omar was great, text from Friday with updates on time of arrival on Saturday. arrived on time and was very polite. thinks he has identified the problem, but now arranging to take the car into the workshop to resolve.
22nd August 2019
Ford Mondeo Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Old part was left in the front passenger footwell. Brilliant . I would be happy for Queensway to work on the car again.
Our team are all well-equipped with the right knowledge and experience to provide high class repairs on any make or model of car, van and 4×4. We provide a personal garage service for our customers, welcoming everyone with a friendly face and remaining professional whilst we deal with your car repairs. Our team know cars inside out and have worked in the auto industry on any make and model of vehicle, so whatever the problems you’re facing with your car, we’ll be able to help.
Whether you can make it to the garage or not is not an issue as we can also provide you with a free collection/delivery service if required. Read more